Comments on: SXSW 2008: Zuckerberg Keynote Madness http://experiencefreak.com/blog/2008/03/10/sxsw-2008-zuckerberg-keynote-madness/ an experience strategist's musings on how culture, technology and design drives innovation. Wed, 04 Aug 2010 18:32:26 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: Roxanne Darling http://experiencefreak.com/blog/2008/03/10/sxsw-2008-zuckerberg-keynote-madness/comment-page-1/#comment-81 Roxanne Darling Sat, 15 Mar 2008 03:25:18 +0000 http://experiencefreak.com/blog/2008/03/10/sxsw-2008-zuckerberg-keynote-madness/#comment-81 How do you win back audiences? I wrote a post on that (link on my name). In this case, think the basics of social media and web 2.0. Transparency: tell us the back story on the situation, admit there are problems with the interview, solicit feedback, from the audience (before and during the interview), and never insult your audience. Never. If you do, apologize swiftly and sincerely, adding humor helps too. People were excited about this interview. Speakers too often project their own fears and confusion on to the audience, when a mirror is a more useful tool. How do you win back audiences? I wrote a post on that (link on my name). In this case, think the basics of social media and web 2.0.
Transparency: tell us the back story on the situation, admit there are problems with the interview, solicit feedback, from the audience (before and during the interview), and never insult your audience. Never. If you do, apologize swiftly and sincerely, adding humor helps too.

People were excited about this interview. Speakers too often project their own fears and confusion on to the audience, when a mirror is a more useful tool.

]]> By: Chris Seaberg http://experiencefreak.com/blog/2008/03/10/sxsw-2008-zuckerberg-keynote-madness/comment-page-1/#comment-76 Chris Seaberg Tue, 11 Mar 2008 01:22:39 +0000 http://experiencefreak.com/blog/2008/03/10/sxsw-2008-zuckerberg-keynote-madness/#comment-76 You know it was an entertaining interview when the comic satirizing it isn't as funny as what actually went on...but it's pretty damn close. That poor girl...she never stood a chance in a room 1,000 geeks strong. Fail. You know it was an entertaining interview when the comic satirizing it isn’t as funny as what actually went on…but it’s pretty damn close. That poor girl…she never stood a chance in a room 1,000 geeks strong.

Fail.

]]> By: Jay, writer Memberspeed.com http://experiencefreak.com/blog/2008/03/10/sxsw-2008-zuckerberg-keynote-madness/comment-page-1/#comment-75 Jay, writer Memberspeed.com Tue, 11 Mar 2008 00:14:09 +0000 http://experiencefreak.com/blog/2008/03/10/sxsw-2008-zuckerberg-keynote-madness/#comment-75 Some people just can't help but respond to negative reactions in an equally negative way. This actually reminds me of the Dina anchor person (was it?) who recently responded in a negative manner when told of her striking resemblance to the Sunshine Girl. I can't exactly remember the details. But what do you do when faced with a rebellious crowd? How do you win them over? Some people just can’t help but respond to negative reactions in an equally negative way. This actually reminds me of the Dina anchor person (was it?) who recently responded in a negative manner when told of her striking resemblance to the Sunshine Girl. I can’t exactly remember the details. But what do you do when faced with a rebellious crowd? How do you win them over?

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